Retention Policy

ActivitiesWhere the data is heldRetention periodReason for holding data
Customer record (Gladstone)Gladstone6 years after last financial transaction on customer account, or on a child account that is linked to the recordAdministrative business need
Membership formsScanned copy on Sharepoint, then hard copy is shredded4 yearsYou have signed the health commitment statement on the document
Southampton Sport Membership detailsGladstone2 yearsAdministrative business need
Course and Class attendance detailsGladstoneSee your Activity customer record held by GladstoneAdministrative business need
Southampton Sport BANNED customersGladstonePermanent record, but all superfluous data removed 6 years after last financial transaction on customer account, or on a child account if linked to the recordAdministrative business need
Customer email correspondenceSouthampton Sport and Watersports email inboxes and GladstoneReceived emails deleted from email accounts as soon as dealt with. Sent items are kept for 1 year. Important emails or complaints are copied on to the customer's Gladstone record (See your Activity customer record held by Gladstone)Administrative business need
Club email correspondenceSouthampton Sport email inbox and GladstoneEmails in inbox kept for 1 year and permanently on club Gladstone recordAdministrative business need
Students' Union team listsSharepoint1 yearAdministrative business need
Casual instructor detailsSpreadsheetCasual staff contracts end on the 31 July each year. If they do not intend to work again in August of that year it should be deleted.Administrative business need
First Aid and Incident formsPaper form scanned as a PDF and stored on Sharepoint7 yearsAdministrative business need
Details of those paying for boat storageGladstoneFor the duration of the contract or 12 monthsAdministrative business need
Bursary and TASS Athlete information (lifestyle support)Word and Excel records kept on private Sharepoint group1 year after they have completed TASS or Bursary contract with UoSAdministrative business need
Bursary applicationsPaper form scanned and stored on Sharepoint4 yearsAdministrative business need
Medical forms: WatersportsPaper formEnd of courseAdministrative business need
Medical forms: Kids' Camp Activity DaysEmailed to Southampton Sport email account by webform; data transferred to spreadsheet for courseEnd of courseAdministrative business need
Medical forms: Jubilee Swimming AcademyEmailed to Southampton Sport email account by webform; data transferred to Swimsoft1 year following the end date of the last term of lessons attendedAdministrative business need
RYA Online PortalData inputted by Southampton Sport staff to allow the client to log on and do the course they wish after they have paid for the productDeleted after inputAdministrative business need
Active Nation list from us from our systemGladstone and Email web form submitted for Consent to Share data. Spreadsheets stored on SharepointSee your Activity customer record held by Gladstone. Emails and spreadsheets kept for 1 yearAdministrative business need
Active Nation holding our dataActive Nation SystemHeld for as long as it takes us to send new data to themAdministrative business need
Customer record (Swimsoft)Swimsoft6 years after the end date of the last term of lessons attendedAdministrative business need
Yacht charter detailsPaper forms, and customer and booking info on GladstonePaper forms 4 years, scanned in and shredded. see your Activity customer record held by GladstoneTo meet MCA Guidance
Kids' Camp Activity Days informationGladstone and spreadsheet on SharepointSpreadsheet is kept for 1 academic year, after the event. Customer and Booking information, see your Activity customer record held by GladstoneTo meet OFSTED requirements
Kids' Camp Activity Days and JSA Lessons Safeguarding Issues and ConcernsSharepoint21 yearsTo meet OFSTED requirements
External bookings across sites - new systemBooking form received via email and kept on SharepointEmail booking form deleted once attached to Sharepoint. Customer and Booking information, see your Activity customer record held by GladstoneAdministrative business need